Quality One Wireless · The U.S. route to market
the part crosscall does not do
Crosscall builds the device. Getting it certified, launched, stocked, supported, and returned across the United States is a different discipline, and it is the one Quality One Wireless has run for three decades.
Certification & TA
Carrier technical acceptance, lab and AVL interface, defect and waiver management.
Forward logistics
Order fulfillment, kitting and custom assembly, demand planning, and EDI integration.
After sales
Customer care, call center operations, 24/7/365 technical support.
Reverse logistics
Returns, repair and warranty, refurbishment, certified recycling, and disposal.
FDA-registered 3PL
A registered third-party logistics operation out of 178,000 sq ft in Orlando.
Go to market
ID and CMF, packaging, brand requirements, positioning, and the sell-in story.
Quality
On-site factory audits, design and hardware reviews, comprehensive test programs.
eCommerce
Device storefront platform and embedded sales, with no inventory risk.
ISO 9001ISO 14001
ISO 45001R2v3
FDA Registered 3PL
Supply side
- OEMs and ODMs
- Device manufacturers
- Accessory brands
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The aggregation layer
QUALITY ONE WIRELESS
- Portfolio planning, certification, forward and reverse logistics,
fulfillment, after-sales care, and end-of-life, run as one program under one contract.
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Demand side
- Carriers and MNOs
- MVNO and prepaid
- Enterprise and government
Every major U.S. carrier
Supplier agreementsMVNO & prepaid
Carrier technical acceptanceLab & AVL interface
Defect & waiver management
Quality One holds a supplier agreement and active business with
every major U.S. mobile network operator. AT&T has awarded Crosscall the FirstNet channel,
with the CORE-P6 as launch device.